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tOTAL cARE OFFICE PROTECTION PRODUCT

 

 

Total Care PC Network Protection Plans From $59. Per Month*

Have Peace Of Mind With Total Care PC Network Service Plans

 Are you concerned about your business being interrupted due to PC or network Internet problems?

 Do you need help some one to call for onsite or helpdesk support?

 Do you need your entire networked supported as it works together?

 Are rising costs a concern? Would predictable fixed rates be better?

 

With Total Care PC Network Protection Plans your business will have access to senior I.T. expertise and the support you need to keep your business running smoothly, without interruption.

 Total Care includes on site service and helpdesk telephone support, for all your PC network needs.

 Plan coverage includes the network and the various brands PCs, printers, and other connected components.

 Brands PCs, printers, and other connected components.

 Use your plan coverage for any thing you need: Maintenance, problem solving, repairs, upgrades, moves, expansions, and user support.

*Total Care plans start at a fixed rate of $59. per month. Plans are one year in term.  Prepayment discount applies. We do an on site survey with you to list the devices to be included. Based on your needs, a plan is selected with a stated number of hours of services, plus telephone support. Applicable taxes are extra.

The hardware and operating system software is supported. S W application support is available by separate arrangement. Hardware or materials t hat are needed are extra. Service response is provided during business hours with in 24 hour s. Other response level arrangements are available.

 

HARDWARE INSTALLATION/ UPGRADES

l  PC peripheral installation & set-up cameras, printers, scanners, etc. Memory

    upgrades

l  Flat panel display upgrades

l  Installation & configuration of additional RAM, Optical drive, DVD/CD-RW

    installations

l  Hard drive installation and upgrades

l  Sound cards and modems

 

NETWORKING

l  PC Network wired & wireless networking

l  Cat5 or Cat6 data cabling

l  Improved security & firewalls

 

SOFTWARE INSTALLATION

l  Operating system upgrades

l  Windows Vista installation

l  Application software repair & installation

l  Installation & configuration of specialized applications (software not included)

 

OFFICE SOFTWARE SERVICES

l  Database design, data entry and data cleaning

l  Digitizing documents

l  Broadcast fax and email services

 

WEBSITE SERVICES

l  New website design & implementation

l  On going upgrades & changes

Some terms and conditions apply to the services listed here. Please contact Royal Market for details.

 

 

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